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Returns and Credit Notes Guide for Hellvape Dead Rabbit Pro
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Dead Rabbit Pro protects the relationship when something goes wrong.
Every serious sourcing conversation about the Dead Rabbit Pro eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Why returns and credit notes matters on the Dead Rabbit Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Dead Rabbit Pro.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Dead Rabbit Pro |
| Brand | Hellvape |
| Category | Vape Devices |
| Battery | 1000 mAh |
| Output range | 8-60 W |
| Capacity | 1.2 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
The most common mistake is optimising for the first order instead of the fourth, which is where Dead Rabbit Pro economics actually settle.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
- Request batch photographs and a packing list prior to shipment.
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (69 units) | Tier 1 | 14-21 days |
| Pallet (1487 units) | Tier 2 | 14-21 days |
| Container (9340 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Dead Rabbit Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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